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What are the differences between your reproduction parts and original parts?All of the key identifying details of our watch parts have been made clear in our identification guide.
I would like you to make a custom part that isn't listed on your site. Can you do this?It's possible. Each product on our site requires a lot of time and resources to develop, so whether a new project would be viable wholly depends on the complexity and whether fellow enthusiasts are interested. That said, we may be able to make what you're looking for. Shoot us a line and we might be able to make something work!
I'm interested in purchasing a caseback, but I'd like to know their water resistance rating, and whether they affect the thickness of my watch. "We have taken steps to preserve water resistance and thickness for all of our casebacks – specific information regarding the water resistance and change in thickness for each caseback can now be found under their respective descriptions.
What is your return policy?Returns and order cancellations are accepted! All returns/cancellations are subject to a 3% restocking fee to cover transaction fees, so please make sure that the details of your order are correct and in order before finalizing!
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